Pre-order Now for Pick-Up!

Pre-Order Instructions

IMPORTANT: PLEASE READ!

HOW TO ORDER

  1. Choose Your Flavours: Choose your favourite flavours and quantities from the selection below. There is a limit of 2 pints per flavour per person to ensure everyone gets a chance to enjoy our small-batch creations. Once you’ve completed your checkout, you’ll receive an order confirmation email. (Be sure to check your junk folder just in case!)

  2. Pick-Up Only: All orders are for pick-up only. The exact pick-up address will be provided at checkout. Please remember to note the location and pick-up time, as we do not offer refunds for missed pick-ups. We recommend taking a screenshot of your confirmation for easy reference.

  3. Pre-Payment Required: Payment must be completed online before pick-up. Payment details and pick-up location will be confirmed at checkout.  We only accept online bank transfers - no cash payments.  Detailed instructions will be provided during checkout.

PLEASE NOTE: THERE IS NO DELIVERY OPTION. All orders are PICK-UP ONLY.

 

FAQ

  • Missed Pick-Up? Unfortunately, we don’t offer refunds for missed pick-ups, so please set a reminder! Unclaimed orders will be shared with another ice cream lover.
  • Payment Questions? If you’re not sure your payment went through, bring a screenshot of your payment confirmation when you come to pick up your order.
  • No Confirmation Email? Check your junk/spam folder first. If it’s still missing, email us at hello@rosegardencreamery.com with your name and the email used for your order and we’ll help you out.
  • Out of Stock? Once something’s marked ‘OUT OF STOCK,’ it’s gone until the next pop-up. So grab your favourites while you can!